Federal Bank has a storied legacy spanning over 90 years, dedicated to serving our customers. The franchise boasts of 1530 plus banking outlets and a global footprint. With Representative Offices in Dubai and Abu Dhabi, an IFSC Banking Unit in GIFT City, Gujarat, and a significant role in handling one-fifth of total NR remittances to India, the Bank has solidified its position.

The Bank’s total business mix (deposits + advances) stood at ₹ 4.99 Lakh Crore as on 30 th September 2024. The Bank’s commitment to customer service is evident in its 19 million plus and growing customer base, reflecting a mutually loyal relationship. Embracing technology, Federal Bank continuously transforms itself while upholding its principles, offering a range of tech products to enhance customer banking experiences.

Our reputation for fostering genuine relationships, conducting business with utmost transparency and ethics, has earned us accolades across various categories, from innovation to exceptional customer service. A few of them include:

Awards Accolades:

• The Bank SKOCH Silver Award Feddy, the AI chat bot of Federal Bank in 2024
• Federal Bank has been recognised as the winner in the category of "Best in Robotic Process” at BFSI Excellence Awards
• Economic Times Future Ready organization in 2023-24
• The Bank won ‘The Best Bank of India – 2023’ by ‘The Banker’, United Kingdom
• Received Gold rating by Indian Green Building Council
• The only Bank to feature in India’s Best Workplaces for Women in 2023 by Great Place to Work
• IFC (World Bank group) had declared Federal Bank among Top Financial Institutions for Climate Reporting in 2023.

The Bank clinched four prestigious recognitions in the following categories: 1. Most Transactions Reported 2. Highest Climate Loan Amount Reported 3. Most GHG Mitigated 4. Best Achievement vs Climate Targets

Pioneering Credits:

Federal Bank was one of the first Banks to:

• Get approval to collect Direct and Indirect taxes among Private Sector Banks.
• Go Live in the Account Aggregator Ecosystem from Day 1.
• Launch Feddy “AI based virtual Assistant” on Google Business Messages.
• Launch “24x7” Live agent chat support in WhatsApp.
• Launch fully digital Instant Virtual Credit Cards.
• Be Equipped with Real Time, State-of-the-Art, customizable remittance systems.

Corporate Social Responsibility

The Bank takes consistent strides in ensuring sustainable development for society, making it socially, culturally and economically empowered. The legacy left behind by our founder Shri K P Hormis is followed by every Federal in their thoughts, deeds and actions.

The focus areas have always been - promotion of education, environmental sustainability, enhancing vocational skills, eradication of hunger, poverty, health, safety and sanitation,rural development etc - all aimed at creating a meaningful socio-economic impact in the lives of the less fortunate and the vulnerable sections of Society.

A few of our impactful CSR activities last year include – Sanjeevani, United against Cancer, education & skill development through Federal Skill Academy, Speak for India, Federal Bank Hormis Memorial Scholarships for Post Graduate Students etc.

Website: https://www.federalbank.co.in/